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Surveillance Support for Active Insurance Defence Files

Available for short-notice assignments

  • Claimant activity verification

  • Credibility assessment

  • Disability & Income loss matters

ISO 27001-Certified​

Secure handling of sensitive file and claimant information

Chas & Associates

PRIVATE INVESTIGATORS

604-683-3180

All inquiries are handled securely and in strict confidence

Pin drop at subject's location on wet street

Insurance Defence & Surveillance

Surveillance is most effective when it supports clear file direction and informed decision-making. The sections outline when to engage, how we support defence counsel, what you can expect to receive, and how sensitive information is handled securely throughout each assignment.

01 

When to Use Us

When to engage surveillance:​

  • Inconsistent claimant reporting

  • Ongoing disability or income loss claims

  • Activity levels not aligning with reported limitations

  • Pre-trial or mediation preparation

  • Need for clear, defensible documentation​

02

How We Support Defence Counsel

  • Discreet, lawful surveillance aligned with legal standards

  • Structured observation to capture relevant activity

  • Timely updates on active assignments

  • Reporting designed for evidentiary review

03

What You Receive

  • Clear, time-stamped activity reporting

  • Objective, lawfully obtained evidence

  • Video and photographic documentation (where applicable)

  • Documentation suitable for legal review and litigation strategy​

04

Secure Handling of Sensitive File Information

All assignments are managed within our ISO 27001-certified information security system, ensuring:

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  • Controlled access to case materials

  • Secure storage and transfer of evidence

  • Documented chain-of-custody

  • Confidential intake procedures​

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Particularly suited for files involving sensitive claimant information.​

05

Working with Defence Counsel

Experience supporting surveillance on ICBC-related and insurance defence matters, with an understanding of:

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  • Defence-side expectations

  • File timelines and urgency

  • Importance of clear, defensible reporting

  • Professional and discreet field execution​

06

Flexible Engagement

Available as:

  • A primary surveillance provider

  • A backup resource when additional capacity is needed

  • Support on short-notice assignments

Need Surveillance on an active file?

We're available to support your file with reliable, defensible surveillance.

Available for short-notice assignments

604-683-3180

All inquiries are handled securely and in strict confidence

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