All investigations are conducted in accordance with applicable federal and provincial laws, including British Columbia privacy legislation. Surveillance services are provided for lawful purposes only and are subject to legal, ethical, and regulatory constraints.

Investigative services are evidence-based. Results cannot be guaranteed, and the absence of observable activity does not indicate a lack of effort or investigative diligence.

All reports, video, photographs, and investigative materials are provided for the exclusive use of the client and may be subject to disclosure obligations in legal or regulatory proceedings. Clients are responsible for determining appropriate use of investigative materials in consultation with legal counsel.

All client information and investigative materials are handled in accordance with ISO 27001 information security standards. Access to evidence is restricted to authorized personnel only.

Services are provided strictly within the authorized scope of work. Any expansion or modification of scope requires prior written approval.

All investigations require written authorization prior to deployment. Verbal instructions may be accepted on an interim basis but must be confirmed in writing.

All pricing provided is an estimate based on information available at the time of engagement. Final invoicing reflects actual time, resources, and authorized expenses incurred